Workers don’t have to be a member of our plans to get care through KPOJ, and employers do not need to offer one of our health plans. We’re able to treat any patient with a work-related injury or illness or need for an employment-related exam or screening.

For all claims questions, including case management, call our Occupational Health Service Center, 8am to 5pm, Monday through Friday at 1-888-414-3531 (toll free). Our claims specialist can answer questions and facilitate communication between the worker, the employer, the workers’ compensation insurer, and our health care professionals.

We’ll work closely with you to coordinate your employee’s appropriate return to work.

• Timely, accurate reports with diagnosis, plan of treatment, return-to-work status, and any work restrictions

• Relevant paperwork sent to you and your workers’ compensation claims administrator throughout treatment

If you would like an injury care profile for your account to help ensure the work status reports reach the correct point of contact, give us a call at 1-888-414-3531.

Yes. We offer a full range of medical surveillance exams to help employers comply with OSHA standards. We can do the testing and evaluations needed to establish baselines and ongoing periodic monitoring for your workers that might be exposed to environmental hazards including noise, asbestos, silica, and heavy metals.

A Department of Transportation (DOT) physical exam, also known as a commercial driver’s license medical evaluation (CDME), is required for truck and bus drivers to maintain their Class A or Class B drivers’ license. These exams are intended to ensure that commercial drivers are medically able to safely operate their vehicles. For more in-depth information, visit the Federal Motor Carrier Safety Administration website.

A post-offer exam is typically requested by employers to determine if a potential employee has a medical condition that would interfere with their performance of anticipated work assignments. Usually these are used for employees going into safety-sensitive jobs to ensure that they can do the work without endangering their well-being or that of their co-workers. Like pre-placement drug tests, employers that use post-offer exams will make job offers contingent on passing the exam.

Drug test results typically take 24 hours. If KPOJ serves only as the collection site for your drug tests, then results will be reported to you directly from your selected lab / third-party administrator or medical review office, and their result turnaround times may vary.

The HIPAA Privacy Rule does not apply to entities that are workers’ compensation insurers, workers’ compensation administrative agencies, or employers, except to the extent they may otherwise be covered entities. However, these entities need access to the health information of individuals who are injured on the job or who have a work-related illness to process or adjudicate claims, or to coordinate care under workers’ compensation systems. Generally, this health information is obtained from health care providers who treat these individuals and who may be covered by the Privacy Rule. The Privacy Rule recognizes the legitimate need of insurers and other entities involved in the workers’ compensation systems to have access to individuals’ health information as authorized by State or other law.